Applies to: Creative Suite CS6 Note: To help ensure you get the latest and greatest tools, Creative Cloud is now the only option for purchasing Adobe creative software. For more information, visit the Adobe Creative Cloud page. Downloading and installing Creative Suite 6 products is quick and easy. This page provides instructions on downloading, installing, and uninstalling CS6 products for various operating systems. This page applies only to Creative Suite installations. Download and install instructions Before you begin, verify that your computer meets the system requirements for Creative Suite 6 applications by visiting System Requirements Adobe Creative Suite 6.
For more information on locating serial numbers, or on registering a serial number, see Find a serial number. To install your Creative Suite 6 suite edition or individual product, follow the instructions below for your operating system. The download completes more quickly on a hard-wired connection than on a wireless connection. On the Your Downloads page, you see the product name and serial number for the software you purchased. Click the Akamai Download Manager link for the product you are downloading.
After turning off pop-up blocking, click the download link again. If a dialog box appears asking if you want to trust the certificate from Akamai Technologies, Inc. If you have not yet installed the Akamai NetSession interface, you are prompted to install it. Click the Download the Installer link. When the File Download window opens, double-click the downloaded Installer. Double-click it. The Akamai NetSession Installer window opens. Click Continue. Accept the license agreement by clicking Agree.
Select the destination where you want the interface to be installed and click Continue. Select the installation type by clicking Upgrade. The NetSession interface is installed on your computer.
When the Save window appears, navigate to the folder where you want to save the downloaded file. Be sure to choose a location where you can easily find it. Click Save. Click Close to close the NetSession interface window. A DMG file begins to download. Be sure to wait until the DMG file has downloaded before beginning the installation process. The Download Manager allows you to pause and resume the download later. To pause a download, click the Pause button.
To resume the download, click Play in the Download Manager or click the download link on the Your Downloads page. Click OK. If the dialog box does not appear, navigate to the location where you saved the downloaded DMG file. Then, double-click the file to open it. Select Yes. After the DMG file is verified, a new window opens containing the installer.
Before you continue the installation, close all applications currently running on your system including other Adobe applications, Microsoft Office applications, and browser windows. Double-click the product icon to open the product folder, and then double-click the Install icon. Follow the onscreen instructions to complete the installation.
Click the Akamai Download Manager link for the product you want to download. If you do not already have the Akamai NetSession interface installed on your computer, you are prompted to install it. If the file is downloaded to your computer, navigate to the directory containing the downloaded file. Then, double-click the file. Accept the license agreement by clicking I Agree and Next. When the Download Manager installation has finished, you are asked to choose where to save the downloaded Adobe software installers.
Be sure to choose a location where you can easily find the downloaded files. The Akamai Download Manager window appears. The 7Z file is the larger of the two. Be sure to wait until all the files listed in the Download Manager window have completely downloaded before beginning the installation process. To resume a paused download, click Play in the Download Manager or click the download link on the Your Downloads page again.
When all files have finished downloading, click Open Bundle. If the installer does not open automatically, navigate to the directory containing the downloaded files and double-click the EXE file to launch it. Select the folder where you want to extract the installer. Then select Next. If you are not prompted for a location for extracting the installer, you can also open the downloaded file from the Open Bundle link on the browser.
Select Yes, and then select the folder where you want to extract the build. When the extraction is complete, navigate to the location where you extracted the installer. Before you begin the installation, close all applications currently running on your system including other Adobe applications, Microsoft Office applications, and browser windows. Double-click the Set-up. In some cases, the Set-up. Install a CS6 suite or stand-alone product from disc First, assemble all installation media and serial numbers.
Before you begin an installation, close all applications, including your web browser. Make sure that you have administrative privileges or can validate as an administrator. If you are installing an upgrade, the installer checks your system to find the valid upgrade product. If it cannot find it, you are asked to input the serial number of the product being upgraded. You can also install the software in trial, then input your new and previous serial numbers in the serialization screen shown during launch.
This product doesn't function without mandatory activation and registration via the Internet. Adobe's single-user license allows installation of a single product license on two machines such as one work machine and one home machine provided the same individual uses the software, and not concurrently on both machines. If you want to install the product on a third computer, first deactivate the software on one computer.
You sometimes are asked to close conflicting processes to complete the installation. For more information, go to Error: If your product is on multiple discs, wait for first disc to complete. Once completed, remove the first disc and insert the second disc in same DVD drive. For more detailed information about troubleshooting your installation, go to Download and installation help.
To install additional components or reinstall an application after its original installation, you need access to the original installer medium disc or the file s downloaded from the web.
Repair is not an available option. Uninstall software Before you uninstall, close all applications currently running on your system including other Adobe applications, Microsoft Office applications, and browser windows. Do one of the following: Select the product that you want to uninstall, click Uninstall, and then follow the onscreen instructions. Mac OS has new uninstall functionality. DO NOT drag applications to the trash to uninstall them. Select Remove Preferences, then Authenticate as an Administrator and follow the onscreen instructions.
If you want to install a product on a third computer, you must first deactivate a previous installation on your computer. Troubleshoot download and installation.
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