Deals4U gave us the worst experience and couldn't be trusted. Automated confirmation invoices received quoted lead time of working days and a promise of contact during that time for delivery. On day 13 I tried phoning as no contact by email,post or phone had been received.
Their phone was always engaged or not answered. Ringing tone glitch sounded like calls being diverted to another number? After 50 attempts to phone them I got one call answered with a promise of delivery to my home Friday or Monday in 3 days time. There was no delivery as promised and no replies to my emails. I Sent a recorded delivery letter formally cancelling my order as they had not met their own promises or terms in their sales contract.
An order cancellation notice was sent to their address at 7 Market Lane, Lisburn NI, which is the same address they register at Companies House for their company secretary. Royal Mail could not deliver. Their note on recorded delivery tracking said 'nobody there'. Fortunately, I had paid via Paypal and opened a case dispute 'Item not received'. They did not reply to Paypal requests to argue my claim either and eventually my PayPal claim was agreed on 22 September with a refund now taking up to a further 5 days to reach me.
During this time we have been without a dishwasher waiting for our case to be agreed and I have a very frustrated wife. We didn't want to re-order somewhere else and end up with two dishwashers. Deals4U is a company that must be avoided at all costs and reported to Trading Standards for advertising products against their own terms and distant selling regulations, which they do not meet.
I shall take this further because somebody from trading Standards NI needs to knock on their door, find Deals4U actively trading from their registered business address? If you want a stress free shopping experience, carefully consider buying from this online web trader.
Try emailing and phoning them a few times to see how well they respond! Good luck.
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Deals4U gave us the worst experience and couldn't be trusted. Automated confirmation invoices received quoted lead time of working days and a promise of contact during that time for delivery. On day 13 I tried phoning as no contact by email,post or phone had been received. Their phone was always engaged or not answered. Ringing tone glitch sounded like calls being diverted to another number?